Sales/Customer Support VA(Jesse F.)

--Strategic Assistant Staffing--

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We are looking for a highly experienced, disciplined, and process-driven Customer Service & Sales Support to join our team. The ideal candidate will bring proven call center experience, exceptional communication skills, and a strong ability to handle high-volume outreach and client interactions. This role involves managing inbound and outbound calls, driving sales conversions, maintaining CRM logs, and supporting multi-channel outreach efforts—all with full training provided for studio-specific tools.

Order Management & Processing

Customer Service

CRM & Database Management

Vendor & Supplier Coordination

Business Development & Outreach Support

Responsibilities

Process and manage customer orders accurately
Communicate with clients professionally
Maintain CRM records and documentation
Coordinate with vendors and suppliers
Support business development and outreach activities

Must Have

At least 2 years experience in customer service or sales-related roles
Strong attention to detail and accuracy
Excellent written and verbal communication skills
Ability to multitask and prioritize in a fast-paced environment
Self-motivated, reliable, and able to work independently

Nice to have

Experience using CRM and order management systems
Background in vendor or supplier coordination
Familiarity with LinkedIn outreach, email campaigns, or lead generation
Basic data analysis and reporting skills (Excel or spreadsheets)
Experience working in a remote or fast-growing team environment

What's great in the job?

Enjoy the flexibility of a work-from-home setup.
Be an employee, not a freelancer, with stable employment benefits.
Receive comprehensive government-mandated benefits, including 13th-month pay, holiday pay, and more.
HMO coverage starting from your first year for your health and well-being.
Join our Ambassador's VA Club to access exclusive perks and incentives, such as free team travel opportunities.
Be part of a faith-based organization that values and supports our employees with dedication and care.
An opportunity to match with your dream client and grow your career.

T.E.A.M - SAS Culture
If this is you, you belong to us.

Trustworthiness & Integrity

We uphold the highest ethical standards in all our actions and decisions. We are honest, transparent, and trustworthy in all our interactions since we know that trust is the foundation of a long-lasting relationship.

Effective & Open Communication

We prioritize clear, concise, and open communication to foster mutual understanding and strong relationships, creating a collaborative and productive environment.

A Passion for Customer Experience

We are dedicated to delivering exceptional service and creating positive experiences for our clients. This commitment drives us to pursue excellence in every interaction, ensuring we are responsible, and driven in meeting their needs.

Mindset for Growth

We embrace challenges as opportunities for growth. We believe in the power of learning, adaptability, and resilience. A growth mindset enables us to face change with enthusiasm and a positive outlook.